Experienced EMS/Ambulance Billing Specialist



Experienced EMS/Ambulance Billing Position

OPPORTUNITY: American Exchange is seeking an experienced Ambulance/EMS Services Medical Biller/Coder with at least 2-3 years experience. IN ORDER FOR EXPERIENCE TO BE RELEVANT, MUST BE IN THE AMBULANCE/EMS FIELD NOT FOR JUST MEDICAL BILLING. This position is in our Chattanooga, TN office and will be full time.  WE ARE OPEN TO HIRING REMOTELY FOR THIS POSITION.


American Exchange has grown its medical billing business immensely over the last year and is looking to build it’s Ambulance/EMS services around you.  Having the ability to market at conferences and help/find RFP responses is another requirement for this position. We will award you 2%-10% of each award and expect this to be an eventual six figure position with the growth we are expecting.

Essential Duties and Responsibilities:

Assign appropriate modifiers, based on origin and destination of trip

Review, modify as necessary, and bill claims in “queue”Correct Electronic Claim Transmission reports as necessary

Review and/or determine the appropriate primary source of payment as necessary

Determine the Level of Service to be billed, based on supporting documentation on the PCR

Assign proper condition codes/ICD-10 codes/procedure codes into the Accounts Receivable Billing System

Answer billing phone line, monitor voicemail and assist staff and patients with questions

Monitor, troubleshoot, and suggest system improvements related to Practice Management system and clearinghouse software.

Review and update CPT & ICD-10 codes and encounter forms as needed

Maintains currency in effective billing and collection processes and procedures

Ensure accurate and timely processing of all third party insurance, Medicaid, Private Pay, including special programs.

Responsible for the timely and accurate submission of insurance/Medicaid for completed patient services. May submit electronically, by paper or other external third party systems.

Maintain up-to-date knowledge of regulations and laws related to the insurance industry.

Maintain insurance manuals and update and notify patient accounting office staff of any changes in any insurers’ rules and regulations.

Demonstrate HIPAA compliance and patient rights’ while providing outstanding customer service in person, by mail or on the phone.

Assists in delinquent account review

And various other duties or tasks as assigned and/or needed

Knowledge, Skills and Abilities:

Must be well versed in daily operations as it pertains to the ambulance industry and operational strategies.

Reading skills to comprehend correspondence and materials specific to the healthcare industry. Often this material includes technical EMS material, medical terminology, memos, manuals, and other documents.

Writing skills to compose complex correspondence or reports with minimal direction provided.

Excellent interpersonal skills to give directives and provide information in a professional manner.

Often handles financial material requiring significant discretion. Must demonstrate ability to maintain security and confidentiality with utmost discretion.

Must be able to deliver professional correspondence in a timely and efficient manner.

Computer literate with extensive experience in the operation of personal computers and Management Information Software including programs such as data base management, word processing and spreadsheets, and Practice Management Systems.

Self-motivated, well organized, capable of working closely with others.

Ability to perform a variety of tasks, often changing assignments on short notice. While this position usually required working weekdays, must be able to work flexible hours if needed.

Education and Experience:

Medical Billing or related field preferred with 2-3 years ambulance billing experience or any equivalent combination of experience, education and training which provides the knowledge, skills and abilities necessary to perform the work.

High school diploma or general education degree (GED) preferred.

Job Type: Full-time

Site: https://www.americanexchange.com/billing-services/

Location: Downtown Chattanooga

TO APPLY: Please email your resume to billing@americanexchange.com.  Include salary requirements and references.