Public
Healthcare

Revenue Cycle
and Billing

Call Center Programs

American Exchange services Clients Support needs

  • Focused Talent – 75 years of experience, knowledgeable staff with proven results
  • Client engagement Model – Understanding market opportunities for CRM \ Call centers
  • Goals – Market, Financial, Solution goals that could be achieved with enhanced call centers
  • Analysis – People, Process, Technology review for call center best practices
  • KPI \ Metrics – Implement key tracking elements to align with call center goals
  • Analytics – Reporting \ Visualization \ Trends and adjust for better call center outcomes